Regulars leave quietly.
A shop rarely knows who stopped coming. By the time sales drop, those customers are already gone.
About us
Choplah is a community rewards platform for Malaysian shops. Members collect chops and points at every shop on Choplah, in one free wallet on their phone. Shops get a simple way to turn first visits into regulars.
The problem
Malaysia's neighbourhood shops win customers every day: the kopitiam, the salon, the pet shop, the weekend pop-up. Keeping them is the hard part.
A shop rarely knows who stopped coming. By the time sales drop, those customers are already gone.
They carry no name and no way to say thank you, so a shop can't invite anyone back.
A shop's own app costs too much to build, and customers won't download one app for every kedai.
Shops pay for every click or order, and the relationship stays with the platform, not the shop.
Members feel it too: ten shops means ten paper cards and ten apps, and rewards that are easy to forget.
What Choplah does
Choplah puts every shop's chop card in one free wallet for members, and gives shops the tools a chain's loyalty app would, for a flat monthly plan.
No new POS and no hardware. Customers scan after they pay.
Members keep every chop card on their phone, free, with no app to download.
See who is New, a Regular, an Insider, and who hasn't been back lately.
Chop cards, points, birthday rewards, events and Boosts that reach members nearby.
Start free. On a paid plan, RM3 only for each new customer's first verified purchase.
How it works
After paying, the customer scans your Choplah QR at the counter.
Your staff confirm the visit and the customer collects a chop.
The reward and your updates bring them back, visit after visit.
Who it's for
Who we are
Choplah is built and operated by Bluepeak Consultant Sdn Bhd, a Malaysian e-commerce consultancy. We work with local brands every day, and we see the same gap: winning a customer once is hard, and keeping them is harder. Choplah is our answer: loyalty as simple as a paper chop card, with the reach of a whole community.
We're starting with shops in SS2, Petaling Jaya, and growing area by area across Malaysia.
A flat monthly plan, and fees only when Choplah brings you a new customer. No contracts.
Members choose which shops can contact them, in line with Malaysia's PDPA. Members never pay.
Questions
These answers describe the current web app. Updated 15 October 2026.
Choplah is a web-based loyalty and community platform for Malaysian shops, brands and events, operated by Bluepeak Consultant Sdn Bhd. Merchants manage QR campaigns and customer rewards; members use a free wallet.
Scan a participating shop’s campaign QR and join its community. After a purchase, staff verify the qualifying visit or spend to add chops. Purchase points are currently added separately by staff. Scanning a QR alone is not proof of purchase.
Members keep a browser wallet after joining or signing in. A new community can reuse saved details after a one-time joining confirmation. Existing memberships under the same email are linked after email verification. Clearing cookies or changing browsers may require sign-in again.
No. Each merchant has its own points balance, chop-card rules, rewards and eligibility conditions. My shops shows the communities in your wallet and their recorded activity.
Free membership is available for members. Merchant plans are Free (RM0), Kedai (RM79/month), Growth (RM199/month) and Brand/Mall (RM499/month). Paid plans also charge RM3 once per member’s first staff-verified qualifying purchase at that merchant. Signup and QR scans are free. See checkout and the Terms & Conditions for confirmed charges.
Shopee, Lazada and TikTok Shop purchases currently require manual verification where supported. Automatic marketplace connections are on hold. Current member personalisation uses activity and programme rules. AI is used only for backend study; it does not award rewards, charge merchants or contact members.
Contact Bluepeak Consultant Sdn Bhd at customersupport@choplah.com for platform support, privacy requests or billing enquiries. For a shop’s goods, event or reward fulfilment, contact that merchant.
No. A scan joins or opens the merchant community. Staff must record a qualifying paid purchase before purchase chops are awarded. Eligible campaigns, event RSVPs and passport stops can separately award the points stated by that community.
While a paid subscription is active, Choplah charges the merchant RM3 once for each member’s first staff-verified paid chop purchase at that merchant. It is added to the monthly invoice. Signup, QR scans, repeat purchases and purchased-point gifts do not trigger the fee.
Merchants can buy 1,000 purchased bonus points for RM11.50: RM10 point price plus a 15% service fee of RM1.50. A confirmed payment credits a separate merchant balance. Sending these points to that shop’s members does not add another fee. Points are loyalty credits, not money.
Yes. Choplah works in a web browser. Members aged 18 or older register their name, phone number, email and date of birth through a participating community’s QR. Existing members can sign in with an email verification code or use their saved recovery key.
The current web app supports merchant profiles and sign-in, QR campaigns, chops, point rewards, birthday rewards, community passports, event RSVPs, feedback, purchased bonus points and paid Boost placements. Automatic marketplace imports, paid ticket checkout, automatic win-back messages and shared cross-shop balances are not part of the current self-service release.
Members join free. Shops start on the Free plan, with no card needed.